Mercure Amsterdam City Hotel

Well laid out hotel, exceptional staff who were all very friendly and helpful. Bedroom was simple, yet had everything you needed in a functional way and my bed was comfortable. Excellent range of facilities- coffee machine, kettle, safe and fridge. There is also a shop in the foyer of the hotel selling snacks and drinks. Breakfast very good. There was an unexpected fire alarm during one evening- false alarm, but the staff were all good and kept people informed and got us back into the building without much fuss. Excellent public transport system - nearest metro 600m away with easy links to the airport or city centre.

The room was spacious and comfortable. It could have done with a vanity desk as there wasnt much space to get ready. The pillows also were not too comfortable but the bed waa big and cosy. The room was always a good temp. We couldnt get the TV to play our devices though but thats ok as we werent in the room too much. Was glad to be able to rent bikes at the hotel. Restaurant food was good and staff were very helpful and friendly. We went to a gig at the Afas and this was a great location for biking to and from.

Staff were extremely friendly and helpful, breakfast was very nice, the bed was comfortable, blackout curtains worked (maybe too well), overall cleanliness was good, the hotel felt very safe/ secure, check-in and check-out were quite simple, WiFi was good, the room had all needed amenities (i.e., desk/ workspace, chairs aside from the bed, simple to use overhead lights/ air conditioning), the 24/7 shop they had in the hotel lobby came in handy. Although the location means that it's a bit far from the city centre/ restaurants/ shops, the price more than made up for this (and even with it being as far out as it is, the city centre is still within walking distance).

The hotel is conveniently located about a 7-minute walk from the metro station, providing direct access to Amsterdam Central Station, from where you can easily reach the city center and all the major attractions. The hotel staff were exceptionally accommodating and welcoming. The rooms were spacious, and the breakfast was absolutely delightful. Additionally, the hotel offers parking, which was essential for us, and a lovely lobby to relax in. I would highly recommend this hotel and would definitely return.

Very spacious room even for 3 people and very clean room, with all the facilities included. In fact, I was surprised to see that besides the minifridge, kettle and nespresso machine, the room had a microwave for warming up our waffles! Beds and pillows were extremely comfortable! Breakfast offered a great variety, the burgers in the main restaurant are delicious and the hotel offered us free drinks / water every day!